Responsible Gaming at
jezbaz — Play Within Your Limits

1. Age Restriction — 18+ Strictly Enforced

jezbaz operates exclusively for adults. The minimum legal age to open a jezbaz account and participate in any gambling activity — including casino games, slots, live dealer games, and cricket or sports betting — is 18 years old. This requirement is non-negotiable and applies to all players accessing jezbaz.net from Bangladesh and all other countries.

During the account registration process, every player is required to confirm that they are 18 years of age or older. jezbaz reserves the right to request identity verification at any point to confirm a player's age. This may include requesting a copy of a Bangladesh National Identity Card (NID), a valid passport, or a Bangladesh driving licence. Any account found to belong to a player under the age of 18 will be immediately and permanently closed, and all funds in that account will be withheld pending investigation in accordance with our Terms & Conditions.

Why the 18+ Rule Matters

Underage gambling carries serious psychological, financial, and social risks. Young people are more susceptible to developing compulsive gambling behaviours that can affect their education, relationships, and long-term financial wellbeing. jezbaz is committed to ensuring that no person under 18 is able to access real-money gambling on our platform. If you are aware that a minor has accessed jezbaz, please contact our support team immediately at [email protected].

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2. Recognising Problem Gambling

Problem gambling develops gradually and is not always obvious to the person affected. jezbaz encourages all players to regularly reflect on their gambling behaviour and to be honest with themselves about whether their gambling habits are healthy. The following checklist contains warning signs that may indicate gambling has become problematic.

• You spend more money gambling than you originally planned to in a single session.
• You feel restless, irritable, or anxious when you are not able to gamble.
• You chase losses — continuing to gamble to try to win back money you have already lost.
• You have borrowed money, sold possessions, or used bill money to fund your gambling.
• You have tried to cut back or stop gambling but found yourself unable to do so.
• Gambling is causing arguments or tension with family members, a partner, or close friends.
• You lie to people close to you about how much time or money you spend gambling.
• You rely on gambling as your primary way of relieving stress, boredom, or negative emotions.
• You have neglected work, studies, or family responsibilities because of time spent gambling.
• You feel a need to increase the size of your bets over time to experience the same level of excitement.

Recognising these signs in yourself is an important first step. jezbaz is here to help you take the next step and access the tools and support you need.

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3. Deposit Limits

One of the most effective responsible gambling tools available at jezbaz is the ability to set a hard ceiling on how much money you can deposit into your account over a given time period. Deposit limits give you direct control over your gambling budget before you start playing, removing the possibility of impulsive overspending in the heat of the moment.

How to Set Your Deposit Limit

Log in to your jezbaz account, navigate to Account Settings, and select the Responsible Gaming section. From there, you can configure a deposit limit for any or all of the following periods:

Limits can be set in Bangladeshi Taka (৳) and take effect as follows: a reduction in your limit takes effect immediately. An increase in your limit is subject to a mandatory 24-hour cooling-off period before it comes into force. This asymmetry is intentional — it ensures that in-the-moment decisions to gamble more cannot override a thoughtful limit you set when you were not actively playing.

Minimum and Maximum Limit Values

jezbaz does not impose a minimum deposit limit value — you can set your daily limit as low as ৳100 if that fits your budget. There is no maximum for a limit per se; the feature is designed to restrict, not to enforce a floor. Players are encouraged to set limits that genuinely reflect their disposable entertainment budget for the period, not their maximum theoretical capacity to spend.

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4. Time-Out Features

A time-out is a short-term voluntary suspension of your jezbaz account. It is designed for players who feel they need a break from gambling but do not wish to permanently close their account. During a time-out, your account is fully suspended — you cannot log in, place bets, or make deposits. Any pending withdrawal requests that were submitted before the time-out began will continue to be processed.

Available Time-Out Durations

jezbaz offers the following standard time-out periods, all of which can be activated instantly from your account's Responsible Gaming settings:

• 24 Hours — a single-day break, ideal if you have had a frustrating session and need to step away.
• 48 Hours — a weekend-length break, useful around pay-day periods or after a significant loss.
• 7 Days — a one-week pause, providing time to reassess your gambling habits and budget.
• 30 Days — a one-month suspension, suitable for players who feel their gambling is becoming a routine rather than an occasional entertainment choice.

Once a time-out is activated, it cannot be cancelled early. You must wait for the full chosen period to elapse before your account is reinstated. During a time-out, jezbaz will not send you any promotional emails, bonus offers, or marketing communications. If you feel that a 30-day time-out is not sufficient and you need a longer break, please consider our self-exclusion option described in the next section.

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5. Self-Exclusion

Self-exclusion is the most decisive responsible gaming tool available at jezbaz. When you activate self-exclusion, your account is closed for a minimum period of six months, or for a longer duration of your choosing — including permanently. Self-exclusion is intended for players who have identified that their gambling behaviour has become harmful and who need a firm, enforced boundary to protect themselves.

What Happens When You Self-Exclude

• Your jezbaz account is immediately suspended and you are logged out of all active sessions.
• You will not be able to create a new jezbaz account using the same identity details during the exclusion period.
• Any remaining account balance at the time of self-exclusion will be returned to you via your registered payment method (bKash, Nagad, Rocket, etc.) following standard verification.
• All marketing and promotional communications from jezbaz to your registered email address and mobile number will cease immediately.
• Your account data is retained for legal and regulatory compliance purposes in accordance with our Privacy Policy.

Reversing Self-Exclusion

Self-exclusion on jezbaz is designed to be a robust commitment, not a temporary inconvenience. Once activated, a self-exclusion period cannot be reversed before it expires. If you chose a six-month exclusion, your account will remain closed for the full six months regardless of any requests to reopen it during that period. After the exclusion period expires, you may contact jezbaz support to discuss reinstatement; at that point, a mandatory 24-hour reflection period is applied before any reinstatement is processed.

How to Activate Self-Exclusion

Self-exclusion can be activated in two ways: (a) directly through your jezbaz account under Account Settings → Responsible Gaming → Self-Exclusion, or (b) by contacting jezbaz support via live chat or email at [email protected] and requesting that a support agent activates it on your behalf. The second option is available for players who find it difficult to navigate the process themselves.

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6. Player Support — Getting Help

If you are struggling with your gambling behaviour and are not sure which tool to use, or if you simply need to talk to someone, jezbaz's support team is available 24 hours a day, 7 days a week. Our support staff are trained to handle responsible gaming queries with sensitivity and confidentiality. Reaching out for help is the right decision, and we will respond without judgment.

Contact jezbaz Responsible Gaming Support

• Live Chat: Available 24/7 directly on jezbaz.net — the fastest way to get immediate assistance.
• Email: [email protected] — include "Responsible Gaming" in the subject line for priority routing.
• Response Time: Live chat responses are typically under 3 minutes. Email responses are sent within 24 hours (BST, UTC+6).

What Our Support Team Can Do

When you contact jezbaz about responsible gaming, our team can: explain all available tools and how to activate them; activate a time-out or self-exclusion on your behalf if you prefer not to do it yourself; discuss your account activity and flag any patterns of concern; provide guidance and non-judgmental listening if you are experiencing distress related to gambling; and ensure that your account status reflects your wishes as promptly as possible.

jezbaz takes all responsible gaming enquiries seriously. No player will be pressured to continue gambling or to reverse a responsible gaming restriction they have requested. Our team's role in this context is entirely focused on your wellbeing.

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7. Safer Gambling Tips

Responsible gambling is not only about crisis management — it is about cultivating healthy habits from the start. The following practical tips are recommended for all jezbaz players, whether or not they currently have concerns about their gambling behaviour.

Before You Play

• Decide on a fixed budget for each session before you log in. Treat this money as spent — not as a loan to yourself that winnings will repay.
• Set a time limit for the session alongside the budget limit, and stick to both.
• Never gamble when you are emotionally distressed, tired, under the influence of alcohol, or under significant financial pressure. Gambling in these states dramatically increases the risk of poor decision-making.
• Understand the games you are playing. jezbaz offers slots, live casino, sports betting, and other categories — each has a different house edge and variance profile. Knowing this helps you set realistic expectations.

While You Play

• Take regular breaks, even during winning sessions. Set a session reminder in your jezbaz account settings so you receive an on-screen prompt after a chosen duration.
• Accept losses as the cost of entertainment, not as debts to be recovered. The odds are built into every game; chasing losses is statistically guaranteed to make things worse.
• Never increase your bet sizes in an attempt to recoup a loss in a single spin or bet. This is one of the most common escalation patterns in problem gambling.
• Keep track of how much you have deposited and how much you have withdrawn. This gives you a clear picture of your actual gambling expenditure over time.

Managing Your Finances

• Only use jezbaz with money that is genuinely disposable — funds that are not needed for rent, food, household bills, school fees, or other essential expenses.
• Avoid using bKash, Nagad, or other mobile banking apps to transfer money from savings or salary accounts directly into jezbaz on impulse. Consider using a separate, dedicated entertainment budget account.
• If you notice that your monthly gambling deposits are creeping upward over successive months without a corresponding improvement in your overall enjoyment or wellbeing, that is a signal to pause and reassess.

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8. Parental Controls & Protecting Minors

jezbaz is an 18+ platform and takes the protection of minors extremely seriously. If you share a computer, smartphone, or tablet with children or young people in your household, we strongly recommend taking steps to prevent them from accessing jezbaz.net or any other gambling website.

Recommended Steps for Parents and Guardians

• Never share your jezbaz login credentials with any other person, including family members. Your account is personal and should be protected with a strong, unique password.
• Log out of jezbaz after every session if your device is shared with others in your household.
• Use parental control software on shared devices to block access to gambling websites. A number of free and paid parental control tools are widely available for Android, iOS, Windows, and macOS devices — these can block gambling-category websites across all browsers on the device.
• Enable screen time and app restrictions on smartphones and tablets used by children. Both Android and iOS offer built-in parental controls that can restrict access to specific websites and applications.
• Talk to children about the risks of gambling. Age-appropriate conversations about why gambling websites are for adults only are one of the most effective preventive measures available to parents.

If you suspect that a minor has accessed jezbaz.net or created a jezbaz account using falsified identity information, please report this to our support team immediately at [email protected]. We will investigate and take immediate action to close any underage account identified.